Privacy Policy

We know that providing personal information is an act of trust and we take that seriously.

When you use our website, Cannabis Madrid, this Privacy Notice should help you work out what we collect your data for and how we protect it for you. If you have any questions or would like to make any requests about your personal information such as opting out of marketing, please email

We go into more detail later on this page, but here’s the summarised version:

It is important that you read this Privacy Notice together with any other Privacy Notice we may provide on specific occasions when we are collecting or processing personal information about you so that you are fully aware of how and why we are using your data. This policy complies with the General Data Protection Regulation ((EU) 2016/679).

Cannabis Madrid may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy notices. When you leave our Website, we encourage you to read the Privacy Notice on every website you visit. Cannabis Madrid relies on third-party services like Google Analytics, which may set cookies essential for their functioning. We recommend reviewing their privacy and cookie policies for a thorough understanding:

  1. Who we are 

Cannabis Guide Madrid is the controller and is responsible for your personal data (collectively referred to as “Cannabis Madrid”, “we”, “us” or “our” in this policy).

Cannabis Madrid is an informative website, accessible via ‘’ (hereinafter referred to as the ‘Website’), providing Users with information on Madrid’s cannabis clubs and establishments. The Website is expressly established as an informational resource only, compiling and presenting public data pertaining to social clubs located within the jurisdiction of Madrid, Spain. It explicitly disclaims any role as a marketplace, intermediary, representative, or promotional entity in relation to the social clubs mentioned herein.

This Website shall not engage in, nor shall it be construed as participating in, any commercial activities including, but not limited to, acting as a marketplace, broker, agent, or promoter in connection with the social clubs referenced or listed herein. 

The operators of this Website declare no affiliations, partnerships, or business relationships with any of the social clubs referenced herein. The scope of this Website’s function is strictly confined to the dissemination of information that is publicly available and does not extend to any form of collaboration or association with these entities.

        2. About your data

  • Data we process

With the following information we would like to give you, the “data subject”, an overview of the processing of your personal data by us and your rights under data protection laws. The Website can generally be used without entering personal data. However, if you would like to use special services via our Website, it may be necessary to process personal data. If the processing of personal data is necessary and there is no legal basis for such processing, we will generally obtain your consent.

The following is a list of the types of personal data we collect/process in regard:

Data Category

Type of Personal Data


Our legal basis for processing

Marketing and Communications Data

Data provided to us when you send us an email to request information or when you complete a ‘Contact Us’ form

Name and surname, email address, IP address, click-through rates, notification preferences, and other information you may enter into the email or form.

To reply to your queries about our services

Legitimate interest

Tracking Data

Data about your use of the website

IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation paths, and information about the timing, frequency and pattern of your use

For functionality, for security purposes, to analyse the use of the Website and to personalise and optimise content available to you on the website

Legitimate interest

User Activity

Information relating to Website usage and user experience and analytics 

User activity on the Cannabis Madrid services, Browsing behaviour (shows searched, content viewed, time spent), Clicks, Scrolling patterns, heatmaps of user clicks, hovers, Video views and completion rates, Audio playbacks, image carousel interactions, Advanced Data Analysis such as Eye-tracking data. Sentiment analysis of user reviews and feedback.

To provide and improve services.  

Legitimate interests. Analysis such as Eye-tracking data would be based on prior consent of the User.

If you only use our website for informational purposes, we only collect data that your browser transmits to our server (in so-called “server log files”). Our website collects a range of general data and information every time you or an automated system access a page. These general data and information are stored in the server’s log files. This includes information on:

  • browser types and versions used,
  • the operating system used by the accessing system,
  • the website from which an accessing system reaches our website (so-called referrer),
  • the sub-web pages that are accessed via an accessing system on our website,
  • the date and time of access to the website,
  • a shortened internet protocol address (anonymized IP address),
  • the internet service provider of the accessing system.

When using this general data and information, we do not draw any conclusions about your person. Rather, this information is needed to

  • deliver the content of our website correctly,
  • to optimize the content of our website and the advertising for it,
  • to ensure the long-term functionality of our IT systems and the technology of our website and
  • to provide law enforcement authorities with the information necessary for law enforcement in the event of a cyber-attack.

This collected data and information is therefore statistically and further evaluated by us with the aim of increasing data protection and data security in our company in order to ultimately ensure an optimal level of protection for the personal data processed by us. The anonymous data in the server log files are stored separately from all personal data provided by a data subject.

The legal basis for data processing is Art. 6 of the GDPR. Our legitimate interest follows from the purposes of data collection listed above.

We also collect, use, and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific feature on the Website. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

  • How is your personal data collected?

We will collect and process the following data about you:

  • Information you give us. This is information (Marketing and Communications Data) you consent to giving us about you by filling in forms on the Cannabis Madrid Website, or by corresponding with us (for example, by email or chat). It includes information you provide when you use the Cannabis Madrid Website, share data via the Website’s social media functions, and when you report a problem with the Cannabis Madrid Website. If you contact us, we will keep a record of that correspondence. 
  • Information we collect about you and your device. Each time you visit and use the Cannabis Madrid Website will automatically collect personal data including Device, Content and Usage Data. We collect this data using cookies and other similar technologies. Please see our cookie policy below for further details.
  • Third party links

The Cannabis Madrid Website, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. Please note that these websites and any services that may be accessible through them have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services, such as contact and location Data. Please check these policies before you submit any personal data to these websites or use these services.

  • Who do we share data with? 

Cannabis Madrid may uses third party integration apps (also known as ‘processors’). 

Cannabis Madrid will also use third party solutions for the purposes of delivering the service, manage payments and subscriptions, and for marketing. Cannabis Madrid may also use third-party solutions for managing emails and push notifications. Kindly note that your preferences for receiving emails and push notifications may be amended on the Cannabis Madrid Website. 


Name of processor

Category of processor

Purpose of sharing 

How long is personal data shared?

How is it secured?

Cannabis Guide Madrid

Manages Customer account information. Also collects Usage Data.

Contains user’s Google identifier and email upon sign-up.

Logs features accessed, actions, IP address, system details, browser specifics, request headers/body, time zone, country, and access timestamps.

For the time required to provide our service to you.


Usage data is temporarily stored on Google Cloud for 30 days. 

We carefully vet everyone we share your data with and put a data processing agreement in place do they understand their responsibilities.

Cannabis Guide Madrid

Email service provider, web developers, affiliates, SEO agents, product suppliers, delivery and logistics, providers of professional advice (accounting and legal services) and providers of software management systems.

To provide customer care, send you relevant notifications, improve our technology, etc.

For the time required to provide our service to you.

We carefully vet everyone we share your data with and put a data processing agreement in place do they understand their responsibilities.

Communications processors

  • Customer care ticketing system
  • Email / Newsletter service provider
  • Inbound marketing, sales, and customer service provider.
  • Allows Cannabis Madrid to manage queries raised by customers through a ticketing system.
  • Allows Cannabis Madrid to send newsletters to customers
  • To analyse marketing and sales information.

Where required, we will use your information to evaluate or conduct a merger, divestiture, restructuring, reorganisation, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by us about our Service users is among the assets transferred.

We do not transfer your personal data outside the EU.

  • Marketing

We use your information for customer insight and marketing purposes. In some cases, we will purchase information from third parties, but this is usually aggregated data and does not normally directly identify you. We will also keep a record of your social media account name and the information you make available to us via your social media account settings when you connect your social media account to ours, by messaging us, liking or following a page, tagging us in post or commenting on our posts.

We’ll only send you marketing emails or contact you about our products or our related services if you’ve agreed to this. This may be in the form of email, post, SMS, telephone, or targeted online advertisements.

You may unsubscribe from our marketing communications by clicking on the “unsubscribe” link located at the bottom of our e-mails, or by sending us an email at

  • Retention of Data

The personal data will be retained for a period of one year from the date of its collection. This duration aligns with our operational requirements and is in accordance with relevant data protection laws and regulations.

We keep your personal data no longer than strictly necessary for the following purposes:

  • To fulfil the purpose for which your personal data was originally collected;
  • As required by a specific law which we may be subject to;
  • To manage any legal claims in relation to which such data may be required as evidence.
  • Storage and security of Information

We store the information you provide to us and the information we collect electronically in the cloud and computer databases. We own, maintain, and operate our computer servers containing our databases. Access to our computer servers is controlled by a series of security features. 

Cannabis Madrid is committed to keeping your personal data safe and secure.

Once we have received your information, we will use strict procedures and security features to try to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way.

We will collect and store personal data on your Device using application data caches and browser web storage (including HTML5) OR ALTERNATIVE MECHANISMS and other technology.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator when we are legally required to do so. However, whilst appropriate measures are in place, we cannot guarantee that our security measures will not prevent a third party from unlawfully accessing or intercepting personal information stored or where an error may occur in the administration of our website. In consideration of this, we advise that you use caution whenever submitting personal information online.


  • Your Data Protection Rights

At any point in time during our processing of your data, you have the following rights. All requests in this regard may be made by sending an email to: We will also forward your request to relevant third parties mentioned above as required.

  • Right of access – You can request a copy of the information that we hold about you.
  • Right of rectification – You can ask us to correct data that we hold about you if it is inaccurate or incomplete.
  • Right to be forgotten – in some situations, you may ask us to delete certain data we hold about you and we will always comply to the extent allowed or required by any applicable law.
  • Right to restriction of processing – in some situations, you may ask us to restrict the processing of your data.
  • Right of portability – You may ask us to transfer certain data we hold about you to another organisation.
  • Right to object – You have the right to object to certain types of processing, such as direct marketing.
  • Right to object to automated processing, including profiling – You also have the right to object to the legal effects of automated processing or profiling.
  • Right to complain about how your Personal Data is being processed by us (or third parties), or about how your complaint has been handled – You can lodge a complaint directly with the Information Commissioner’s Office (ICO), the UK regulator for data protection, and with us (
  • Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
  • Cookies and other tracking mechanisms

Like most online platforms, Cannabis Madrid uses cookies to collect information. Cookies are small data files of letters and numbers that are stored in your browser or the hard drive of your computer and contain information that is transferred to your computer’s hard drive. We use cookies on our website to improve its functionality and to allow us to constantly improve the website. When you continue to browse this website, you are agreeing to our use of cookies.

The data processed by cookies, which are required for the proper functioning of the website, are therefore necessary to safeguard our legitimate interests and those of third parties according to Art. 6 of the GDPR required.

For all other cookies, you have to give your consent to this via our opt-in cookie banner within the meaning of Art. 6 of the GDPR.

We use cookies as follows:




Temporary cookies

Session cookies

These help websites recognise users and the information provided when they navigate through a website. Session cookies only retain information about a user’s activities for as long as they are on the website. Once the web browser is closed, the cookies are deleted.


Google Analytics

We use this cookie as a third-party service to collect standard internet log information and details of visitors to various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find the identities of those visiting our website.

Google Privacy Policy:


WordPress Stats

We use this cookie to be able to optimise our website designs, gain insight on popular features, identify usage trends, track the delivery of our promotional content and, more generally, to know our market better.

WordPress Privacy Policy:

Advertising and performance

Double Click

We use this cookie to track the effectiveness of our marketing campaigns. It enables Google to serve our adverts on other sites based on your browsing history on our page and engagement with our adverts.

Google Privacy Policy:

Advertising and performance

Double Click Ad Exchange

We use this cookie to log when users view specific pages or take specific actions on our website. This allows us to provide targeted advertising in the future.

Google Privacy Policy:

Advertising and performance

GA Audiences

We use this cookie to re-engage visitors that are likely to convert to customers based on the visitor’s on-line behaviour across web sites.

Google Privacy Policy:

Advertising and performance

Smarter Click

We use this cookie to show online advertising to people in a focused way, led by how they’ve engaged with our website.

  • How to control cookies

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit or We require your consent for non-essential cookies, which is acquired by ticking the pop-up box upon accessing the website.

Most web browsers today allow you to control cookies through the settings and preferences of your browser of choice. It is possible for you to disable cookies or set your browser to alert you when cookies are being sent. The website supports your right to block any unwanted Internet activity, especially from unscrupulous websites. You can delete all cookies that are already on your computer, and you can set your browser to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site, and some services and functionalities may not work. 

Keep in mind, however, that blocking all cookies or even some of them will have a negative impact on the usability and rendering of many websites, including our website. If you block cookies, you will not be able to use all the features on the website and might not be able to view it correctly in the way it was originally intended to be displayed. 

  • Changes to the Cookie Policy

We keep our privacy policy under regular review. 

This version was last updated on 13 March 2024. It may change and if it does, these changes will be posted on this page and, where appropriate, notified to you [by SMS OR by email OR when you next start the Cannabis Madrid Website]. The new policy may be displayed on-screen and you may be required to read and accept the changes to continue your use of the Cannabis Madrid Website.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during our relationship with you.